Terms of Use

1 Terms of Use

1.1 PLEASE READ THIS TERMS OF USE AGREEMENT CAREFULLY. BY ACCESSING OR USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE THIS WEBSITE.

1.2 This is CYBER RANGES FEDERAL’s (“CRF”) Terms of Use (“Terms of Use,” “Agreement,” “Document”) that governs your access to, and use of the CYBER RANGES® applications (collectively the “Platform” or “Game”) located at https://app.cyberranges.com and related subdomains. The CYBER RANGES® websites and all related subdomain websites located at www.cyberranges.com and www.cyberrangesfederal.com including the CyberStars® cyber competitions website located at https://www.cyberstars.pro (collectively, the “Website”). The Website, the Platform and the features, functions, Software, and services offered through this Website collectively constitute the “Use” or “Service.” This Document applies to all customers, visitors, users of the Website and Platform and its respective and related pages (“you,” “your,” “user,” “users”).

1.3 CYBER RANGES® is a gamified online application for the delivery of cybersecurity training, exercises, assessments, cyber competitions and more.

1.4 Our content is in compliance with the Children’s Online Privacy Protection Act (COPPA) and will never be directed at children under 13 years of age. If you are under 13 years of age, the Website and Game are not intended for you and therefore you are not permitted to access the Website or Game unless your parent or guardian has provided express consent and accepts this Agreement along with all applicable end-user or similar license agreements on your behalf prior to your use of the Website or Game.

2 Legal Agreement

2.1 These Terms of Use constitute a legal agreement between you and CRF. Your use of the Website acknowledges that you have read, understand and agree to the terms and conditions of this Document, and your agreement to comply with the Privacy Policy and any Rules of Conduct posted on the Website or otherwise provided to you by CRF applicable to the Game or other Software CRF may provide in connection with the Use/Service. You hereby represent that you have the legal capacity to enter into this Agreement and you are not barred from receiving services offered by the Website under any applicable jurisdiction. You understand that the services being offered may include certain communications from CRF, such as service announcements, administrative messages or other information, and that these communications constitute part of the Use/Service being offered by the Website and you may not have the right to opt-out of receiving them. If you do not agree with all the terms of this Agreement, you do not have permission to access the Website and its related parts, create a user account, play the game. If you violate any of these terms, we will respond as we see fit, including banning your account and/or legal action.

2.2 Please keep in mind our policies are not applicable to any third-party site CRF may link to from the Website or Game; you must separately accept and conform to their individual policies. Any information we gather from you, whether personally identifiable or anonymous data is governed by our Privacy Policy.

2.3 CRF may amend these Terms of Use at any time in its sole discretion. Amendments and modifications will be effective immediately after publishing them on the Website or otherwise providing you a copy thereof, and you waive any right you may have to receive specific notice of such changes or modifications. You agree to and are responsible for checking this Agreement, Privacy Policy so you will be familiar with their contents as they may be amended or modified from time to time. By continuing to use any portion of the Use/Service, you are signifying your acceptance of any revised or updated terms. If you do not agree to the amended terms, you must stop using the Service.

3 Description of Use/Service

3.1 CYBER RANGES FEDERAL and CYBER RANGES provide to registered users access to a multi-player online Game and related features, functions and services available through the Website, such as community forums and other interactive areas. To access the Game, you may be required to download and install certain client software, and such access entails the use of hardware, Software, and Internet access (which you acknowledge play a crucial role in your user experience). You agree that CRF is not responsible for any hardware, software or Internet access, quality, suitability, or unavailability issues. CRF does not provide Internet access, and you are responsible for all fees relating to telephone and Internet access charges along with all necessary equipment, servicing, repair, or correction incurred in maintaining connectivity to the servers.

4 Account

4.1 You will be required to create an account (an “Account”) to access the Game and certain features and functions of our Service. You must be 13 years of age or older to create an Account. If you are 13 or over, but are under the age of 18, you are required to review this agreement with your parent(s) or guardian to ensure they read and agree to them.

4.2 By creating an Account or otherwise using the Service, you represent that you are at least age 18 and agree to these Terms of Use, or that you are over 13 years of age and your parent(s) or legal guardian has read and agreed to these Terms of Use, and you understand and agree that we are relying upon that representation in allowing you to use the Service. Only one person may use an Account.

4.3 By using the Website and creating an Account, you acknowledge, understand, and agree that CRF collects anonymous data through Google Analytics™ and records IP addresses, domain names, geographical information, Gameplay statistics and scores, user ranks, and computer-related technical information for use in anonymous statistical analysis. Please see the Privacy Policy for more detail on the use and distribution of personal information collected throughout the Website, found here.

4.4 When creating an Account which involves forming a unique user identity (“User ID”) and password, you agree to (i) provide true, accurate, current, and complete information as requested in the required fields (the “Account Information”) and (ii) promptly maintain and update such User ID and your Account Information to keep it true, accurate, current and complete.

4.5 You, as creator of your Account and User ID, are solely responsible for your User ID. CRF will not tolerate offensive or obscene User IDs. If a User ID violates any part of these terms, CRF may immediately, temporarily, or permanently ban such a User ID, with or without notice. The creation of alternate accounts will be handled on a case-by-case basis, and we reserve the right to remove accounts used to circumvent any form of restrictions to the game or the Service including the official Cyber Range forums.

4.6 CRF is not responsible for any misuse of your Account or your User ID, you agree to accept all risks of unauthorized access to your Account and to hold CRF harmless from and against any improper use of your Account or your User ID, including, but not limited to, improper use by someone to whom you revealed your password.

4.7 Please note that, you are responsible for maintaining the confidentiality and security of your User ID and password, and you agree to notify us if your password is lost, stolen, or disclosed to an unauthorized third party, or otherwise may have been compromised. You are solely responsible for all activities and transactions that occur under your Account (including purchases and charges, as applicable), and CRF is not responsible for any unauthorized use of your account, including without limitation in the event that your password is stolen or revealed to a third party. You agree to immediately notify CRF of any unauthorized use of your Account or any other breach of security in relation to the Website, the Use/Service or the Game known to you by submitting a ticket to Support. CRF provides you with the choice to change your password in order to safeguard your Account.

4.8 The Account you create is personal to you and CRF does not allow the transfer of user Accounts. You shall not purchase, sell, gift, or trade any Account, or make any such offer, and any attempt shall be null and void. Any distribution by you of your Account and/or your Login Credentials (except as expressly provided herein or otherwise explicitly approved of by CRF) may result in suspension or termination of your Account.

4.9 Your Account may be deactivated if you do not use your Account within twelve months after the date that it was created or for any continuous period of twelve months after creation. If you do not use your Account for twelve or more months, it may be removed and deleted by the Website administrator at their sole discretion. We will endeavor to use reasonable efforts to notify you by e-mail before we delete your Account unless we are deleting your User ID for a violation of these terms or discontinuation of the Service. However, we will not be liable in any manner for any failure to give notice. If you advise us within five days of the notice that you want to keep your Account active, we will not delete it. If you do not so notify us, your Account may be permanently deleted, along with your User ID, records, ranks and service information. Please note that regardless of any notice, CRF reserves the right to discontinue the Use/Service or to terminate or suspend your account at any time in its sole discretion for any reason, or for no reason.

4.10 You may terminate your account at any time, for any reason or no reason, by submitting a ticket to CRF Support at http://support.cyberranges.com/

5 Monitoring

5.1 You understand and agree that when you communicate with other users within the Game or utilize any interactive features available on the Website, such as instant messaging, forums or chat rooms, such communications and postings are transmitted through CRF servers, and CRF may, but is not obligated to, monitor all such communications and postings, including those that are designated as “private.” You acknowledge that you have no expectation of privacy with respect to any such communications or postings, and you expressly consent to such monitoring.

5.2 When paying the Game, CRF may monitor your use and play of the Game and collect data regarding your use and play of the Game in accordance with CRF’s Privacy Policy. In the event that CRF detects your use of the Game is not in compliance with the terms of this Agreement, CRF may exercise any or all of its rights under this agreement, with or without prior notice to you, including without limitation, termination of this agreement and your right to continue the use of the Software.

6 User Responsibilities

6.1 As a User, You represent, warrant and covenant that:

6.2 You have read, understood, and agree to be bound by the pricing information before using the Services or registering for a Course.

6.3 You are over the age of 18, or, if not, You will only use the Services with the involvement, supervision, and approval of a parent or legal guardian, who has agreed to these Instructor Terms, as well as all other of Our terms and policies and will assume responsibility and liability for Your performance and compliance hereunder. Children under the age of 13 may not register for an Account or register or purchase Courses.

6.4 You will maintain accurate Account information;

6.4.1 You will not upload, post or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes or any other form of solicitation (commercial or otherwise) through the Services or to any User;

6.5 You will not post or provide any inappropriate, offensive, racist, hateful, sexist, pornographic, false, misleading, incorrect, infringing, defamatory or libelous content or information;

6.6 You will not copy, modify, reverse engineer, reproduce, distribute, publicly display, publicly perform, communicate to the public, create derivative works from, deface, tarnish, mutilate, hack, interfere with, or otherwise use and exploit any Company Content, the Services or Courses or Submitted Content except as permitted by these Terms;

6.7 You will not frame or embed the Services to circumvent the Services;

6.8 You will not impersonate another person or gain unauthorized access to another person’s Account;

6.9 You will not introduce any virus, worm, spyware or any other computer code, file or program that may or is intended to damage or hijack the operation of any hardware, software or telecommunications equipment, or any other aspect of the Services or operation thereof; scrape, spider, use a robot or other automated means of any kind to access the Services;

6.10 You will not disclose any personal information to an Instructor, and otherwise will assume responsibility for controlling how Your personal information is disclosed or used, including, without limitation, taking appropriate steps to protect such information;

6.11 You will not solicit personal information from any other user of the Website and of the Game.

7 User Content

7.1 The Service may include discussion forums, chat services, user feedback, messaging features, content creation, comments and other interactive areas or services (“Interactive Areas”) in which you or other users create, post, send or store any content, messages, materials, data, information, text, music, sound, photos, video, graphics, code or other items or materials on or through the Website (the “User Content”). User Content posted to the Website is publicly available and not confidential and will become the sole property of CRF. CRF strongly recommends that you not publish any personal information about yourself or others on or through the Website. In consideration of your use of the Service, you hereby transfer and assign to CRF all right, title and interest in and to the User Content you create, post, store or transmit on or through the Website, including all intellectual property rights therein, and CRF shall be entitled to the unrestricted use, dissemination and other exploitation of such User Content for any purpose, commercial or otherwise, without acknowledgement or compensation to you. You are solely responsible for the User Content you post and for your use of such Interactive Areas.

7.2 You agree not to post, upload to, transmit, distribute, store, create or otherwise publish through the Website any of the following:

7.2.1 User Content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;

7.2.2 User Content that would constitute, encourage or provide instructions for a criminal offence, violate the rights of any party or that would otherwise create liability or violate any local, state, national or international law;

7.2.3 User Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary rights of any party. By posting any User Content, you represent and warrant that you have the lawful right to distribute and reproduce such User Content;

7.2.4 User Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity;

7.2.5 Unsolicited promotions, political campaigning, advertising or solicitations;

7.2.6 Private information of any third party, including, without limitation, addresses, phone numbers, email addresses, Social Security numbers and credit card numbers;

7.2.7 Viruses, corrupted data or other harmful, disruptive or destructive files; and

7.2.8 User Content that violates the Rules of Conduct or that, in the sole judgment of CRF, is objectionable or which restricts or inhibits any other person from using or enjoying the Interactive Areas or the Site, or which may expose CRF or its users to any harm or liability of any type.

7.3 CRF takes no responsibility and assumes no liability for any User Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is CRF liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter.

7.4 Your use of Interactive Areas is at your own risk. As a provider of interactive services, CRF is not liable for any statements, representations or User Content provided by its users in any public forum, personal home page or other Interactive Area.

7.5 Although CRF has no obligation to screen, edit or monitor any of the User Content posted in any Interactive Area, CRF reserves the right and has absolute discretion, to remove, screen or edit any User Content posted or stored on the Site at any time and for any reason without notice, and you are solely responsible for creating backup copies of and replacing any User Content you post or store on the Site at your sole cost and expense.

7.6 Any use of the Interactive Areas or other portions of the Site in violation of the foregoing violates these Terms of Use and may result in, among other things, termination, or suspension of your rights to use the Interactive Areas and/or the Site.

7.7 You represent and warrant that (a) you own and control all of the rights to the User Content that you post or you otherwise have the right to post such User Content to the Site; (b) the User Content is accurate and not misleading, and (c) use and posting of the User Content you supply does not violate these Terms of Use or the Code of Conduct and will not violate any rights of or cause injury to any person or entity. You shall be solely liable for all royalties, fees, damages and any other monies resulting from any infringement of such right or any other harm resulting from any User Content you provide.

8 Links and Hyperlinks

8.1 The Website and/or the Service may contain links to websites operated by other parties. CRF provides these links to you as a convenience, or other users might be posting these links as user-provided Content. Use of these links and the external websites are at your own risk. The linked sites are not under the control of CRF, and CRF is not responsible for the content available on the other sites. Such links do not imply endorsement by CRF of information or material on any other site, and CRF disclaims all liability with regard to your access to and use of such linked websites.

8.2 You are granted a limited, non-exclusive right to create a text hyperlink to the Website for non-commercial purposes, provided such link does not portray CRF or any of its products and services in a false, misleading, derogatory or otherwise defamatory manner and provided further that the linking site does not contain any adult or illegal material or any material that is offensive, harassing or otherwise objectionable. This limited right may be revoked at any time. You may not use a CRF logo or another proprietary graphic of CRF to link to this Website without the express written permission of CRF. Further, you may not use, frame or utilize framing techniques to enclose any CRF trademark, logo or other proprietary information, including the images found at the Website, the content of any text or the layout/design of any page or form contained on a page on the Website without DE’s express written consent. Except as noted above, you are not conveyed any right or license by implication, estoppel or otherwise in or under any patent, trademark, copyright or proprietary right of CRF or any third party.

9 Trademarks

9.1 The trademarks, service marks, and logos (the “Trademarks”) used and displayed through Our Services or in any Company Content are Our registered or unregistered Trademarks or of Our suppliers or third parties. All rights are reserved and You may not alter or obscure the Trademarks, or link to them without Our prior approval.

10 Fees

10.1 CRF may charge fees to access and acquire certain game items or participate in Game activities on the Website and may allow the purchase of in-game “currency” that may be applied to the purchase of in-game items or activities

10.2 ANY APPLICABLE FEES AND OTHER CHARGES ARE PAYABLE IN ADVANCE AND ANY UNUSED IN-GAME CURRENCY IS NON-REFUNDABLE AND NONTRANSFERABLE, IN WHOLE OR IN PART, FOR ANY REASON. IN-GAME CURRENCY HAS NO MONETARY VALUE AND CANNOT BE REDEEMED FOR CASH. YOU ARE FULLY LIABLE FOR ALL CHARGES TO YOUR ACCOUNT, INCLUDING ANY UNAUTHORIZED CHARGES.

10.3 You agree that you will provide accurate and complete payment information to the third-party payment provider used by CRF for purchasing of in-game “currency” or other fee-based activities on the Website or in the Game. You further agree to pay all fees and applicable taxes incurred by you or anyone using an Account registered to you.

10.4 CRF may revise the pricing for the Game or any item associated therewith at any time. All fees and charges are payable in accordance with payment terms in effect at the time the fee or the charge becomes due and payable. CRF may, from time to time, modify, amend, or supplement its fees and fee-billing methods, and such changes shall be effective immediately upon posting in this Agreement or elsewhere on the Website or in the Game.

10.5 If there is a dispute regarding payment of fees to CRF, your Account may be closed without warning or notice at the sole discretion of CRF.

11 Interruption of Use/Service

11.1 CRF reserves the right to interrupt the Use/Service from time to time on a regularly scheduled basis or otherwise with or without prior notice in order to perform maintenance. Additionally, unplanned outages of Use/Service may occur.

11.2 You agree that CRF will not be liable for any interruption of the Use/Service, delay or failure to perform resulting from any causes whatsoever, including but not limited to the following:

11.2.1 the unavailability of the Services including those available on Third Party Platforms;

11.2.2 any loss of materials, data, transactions or any other information or materials caused by such system outages;

11.2.3 the resultant delay, mis-delivery, or non-delivery of data, transactions or any other information or materials caused by such system outages;

11.2.4 any outages caused by any third parties, including without limitation, any companies or servers hosting the Services, any Internet service providers, any Third Party Platforms, or any Internet facilities and networks.

11.3 You acknowledge that the Use/Service may be interrupted for reasons beyond the control of CRF, and CRF cannot guarantee that you will be able to access the Service or your Account whenever you may wish to do so. CRF shall not be liable for any interruption of the Use/Service, delay or failure to perform resulting from any causes whatsoever.

11.4 CRF is not be obligated to refund all or any portion of any Account fee (if any), by reason of any interruption of the Use/Service.

11.5 The Game is an online game that must be played over the Internet through the Service as provided by CRF. You understand and agree that the Service is provided by CRF at its discretion and may be terminated or otherwise discontinued by CRF at any time for any reason or no reason.

11.6 CRF has the right at any time to change and/or eliminate any aspect(s) of the use of the Service as it sees fit in its sole discretion.

12 Account Termination

12.1 CRF reserves the right to terminate, suspend, modify, or delete, at Our sole discretion, any (a) Submitted Content, Company Content, Courses, or any Service; and (b) Your access to Our Services or Your Account, as follows:

12.1.1 If You breach or violate any of these Terms or any of Our applicable policies, as posted on Our Services from time to time, CRF may take action immediately without prior notice to You. If We take action pursuant to this section, We shall not have any liability to You for any Course(s) You may have purchased nor for any other use of Our Services associated with Your Account. For the avoidance of any doubt, You understand and agree that You will not be compensated nor be eligible for any refund under any circumstances for any such access lost to Our Services, including without limitation to Course(s) You may have purchased;

12.1.2 We may also take action for any reason or no reason, in which case We will provide prior notice to You. If We take action pursuant to this section, (a) if You are a Student We will refund You for any access lost to Course(s) that You may have purchased during the three (3) months period prior to such termination, all in accordance with and subject to the terms of Our refund policy set forth herein; and (b) If You are an Instructor, any such termination will also terminate Your right to offer Your Course(s) through Our Services, and CRF will pay all outstanding amounts owing to You up to termination date. Please note that Students who purchased your Course will retain access to the Course so long as CRF deems necessary.

12.2 You may terminate Your use of the Services at any time, either by ceasing to access them or by deleting Your Account, by following the steps set forth in Our Privacy Policy and subject to the terms therein. We have no obligation to retain any of Your Account or Submitted Content for any period of time beyond what may be required by applicable law. Upon termination, You must cease all use of the Services and Content. Any accrued rights to payment and Sections 4, 5, 11-16 and all representations and warranties shall survive termination.

13 Terms and Conditions of Promotions and Offers

13.1 These are the Terms and Conditions that apply to promotions for access to CYBER RANGES®, including those promotions where, as part of the offer, you must redeem a promotional code or voucher, henceforth referred to as PROMO CODE:

13.1.1 All Offers are time-limited;

13.1.2 All Offers are valid while supplies last;

13.1.3 All Offers are applicable only once per customer;

13.1.4 An Offer may not be combined with other offers;

13.1.5 All Offers are nominal and cannot be transferred between customers;

13.1.6 Offers cannot be resold, transferred for value, redeemed for cash or applied to any other product or services by CRF;

13.1.7 CRF retains the right to reject any PROMO CODE that has been tampered with or found in any way unacceptable;

13.1.8 CRF reserves the right to modify or cancel an offer at any time. If you received the PROMO CODE (directly or indirectly) from a third party, that third party also reserves the right to modify or cancel the offer at any time;

13.1.9 Digital content and services are subject to the terms and conditions of CyberRanges.com;

13.1.10 PROMO CODE cannot be combined and used for a single transaction.

14 General

14.1 CRF has the right to amend this policy from time to time by posting an updated version on our Website. It is your responsibility to check the policy to ensure you accept any new terms.

14.2 Notwithstanding the general terms of this policy, the collection, use, storage, disclosure, and deletion of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time, or pursuant to court orders.

15 Contact Us

15.1 For more information on CRF and privacy, please contact us at https://www.cyberrangesfederal.com/contact.

This text was last checked on October 1, 2023.

For any query, please e-mail us: [email protected]

© 2020 CYBER RANGES FEDERAL – All rights reserved.